FAQs

To get started, simply complete our online referral form or contact us at (410) 314-1030. Our team will guide you through the process and schedule an initial appointment, typically within a few days.

Maryland Wellness offers personalized mental health care to help individuals build life skills, overcome challenges, and achieve their personal goals. Our comprehensive services include therapy, medication management, and Psychiatric Rehabilitation Program (PRP) support. We work with both adults and minors and provide services via telehealth and at our locations across Maryland, including Baltimore, Waldorf, Cumberland, Upper Marlboro, Oakland, and the Hagerstown/Frederick areas.

We prioritize quick access to care, and most clients can begin services shortly after completing our referral process.

No referral is necessary to start services with Maryland Wellness. You can reach out directly by completing our online form or calling us at (410) 314-1030. We welcome individuals seeking support for themselves or a loved one to connect with us for more information on getting started.

Our PRP services are designed to help individuals develop essential life skills and enhance their well-being. PRP counselors guide clients in areas such as financial management, nutrition, job readiness, coping skills, and socialization. This support complements any existing mental health treatment, helping clients to stay focused on their personal growth and mental wellness goals.

Yes, Maryland Wellness offers telehealth options for therapy, psychiatric services, and PRP sessions. Our team is available to discuss accessibility support if needed, ensuring that all clients have comfortable access to care.

PRP sessions focus on skill-building to help clients work toward personal goals within their individualized plan. Sessions are typically one to two hours, conducted in a comfortable setting chosen by the client, such as at home or in the community. Clients actively participate in setting and working toward their personal goals.

Maryland Wellness uses secure, HIPAA-compliant telehealth platforms to ensure your privacy and confidentiality. Our telehealth services are accessible from computers, tablets, and smartphones, making it easy for you to connect with your counselor from a location that’s convenient and comfortable.

Maryland Wellness services are accessible regardless of financial circumstances. We accept Medicaid, offer a sliding scale fee based on family size and income, and ensure that no one is turned away due to inability to pay.

Maryland Wellness accepts Maryland Medicaid and offers a sliding scale fee structure based on family size and income for those who qualify. For private insurance, we recommend contacting us directly to confirm coverage options. Our team is here to help you understand payment options and make services as accessible as possible.

Maryland Wellness serves all individuals without discrimination based on race, color, sex, national origin, disability, religion, age, sexual orientation, or gender identity. We are committed to providing equitable, inclusive mental health care to everyone who needs it.

For your first appointment, please bring a valid photo ID, insurance card (if applicable), and any relevant medical or mental health records you’d like to share. This information helps us provide the most personalized care. If you have questions or need support gathering these documents, feel free to contact our intake team.

We understand the importance of finding the right provider. While we strive to match clients with counselors who best meet their needs, we also encourage clients to communicate if they’d like to explore a different provider. Our goal is to ensure you feel comfortable and supported.

Family members and caregivers can play a crucial role in a loved one’s mental health journey. We encourage open communication and support in reinforcing skills learned in PRP or therapy sessions. If appropriate, our team can offer guidance on ways to be actively involved, providing a safe and supportive environment for the individual.

We support clients in building practical skills tailored to their unique needs. Areas of focus may include budgeting, resume preparation, housing resources, social skills, fitness, medication education, and more. Our goal is to empower each individual to achieve stability and confidence through skills that support their overall therapeutic plan.

The duration of PRP services varies based on individual progress and needs, generally lasting between 12 to 24 months until treatment goals are met.

CARF (Commission on Accreditation of Rehabilitation Facilities) accreditation is a mark of quality and excellence in mental health care. Maryland Wellness is CARF-accredited, meaning our services meet internationally accepted standards for quality, integrated care, and client-focused outcomes.