FAQs

What does Maryland Wellness do?

Maryland Wellness helps at-risk and underserved individuals achieve their full potential by providing individualized mental health care and life skills support to strengthen clients, families and communities. We do this through a combination of therapy, medication manager and Psychiatric Rehabilitation Program (PRP) services/case management. We presently serve clients throughout Maryland, including via telehealth and in and around offices in Baltimore, Waldorf, Cumberland, Lanham, Oakland and the Hagerstown/Frederick areas. 

What are Psychiatric Rehabilitation Program (PRP) services/case management?

PRP services provide individuals with mental health diagnoses and other conditions with a dedicated case manager who helps the individual tackle their life goals which can become overwhelming. This lets the person stay focused on their mental health journey, while also getting support with barriers that might pop up in their lives. PRP complements the work of a primary mental healthcare professional to further their therapeutic plan.

What skills does Maryland Wellness assist its clients with?

We strive to help clients develop the life skills they need to succeed with their therapeutic plan. The skills we focus on vary with each client, and may include financial management, budgeting, jobs, secure housing, interview skills, access to hygiene and clothing, nutrition and fitness, medication education, computer skills, coping mechanisms, socialization and more. Our goal is always to serve the best interests of the client. Our services are available both on-site and off-site, including in the client’s home.

How do I pay for PRP?

For many PRP clients, the services we provide are free and covered by Medicaid. 

How do I get started with Maryland Wellness?

Fill out this form or give us a call at (410) 314-1030. We are here to walk you through the easy steps. 

How long is the wait to receive services?

We want to provide you with immediate support. We are typically able to schedule an intake session within a few days of receiving your referral form.

What ages do you support?

We meet with clients as young as 4. We can support minors and adults with any mental health need.

Are you offering telehealth?

Yes, we are supporting clients via telehealth and video sessions for therapy, psychiatry and PRP/case management services, as needed. Please let us know if you need accessibility support. We are also able to meet clients where they are for PRP/case management.

How often will I meet with my PRP Counselor/case manager?

Each client has an individualized plan to meet their specific needs. Usually, adults will meet with their case manager 6 times per month, and minors will meet with them 3-4 times per month.

What happens during a PRP/case management meeting?

PRP Rehabilitation Counselors/case managers will meet with clients for one to two hours during each visit. We usually like to meet in a location that is comfortable for you – your house or a community setting. During these meetings, the client is an active participant and is responsible for working towards the goals set out in their Individualized Rehabilitation Plan. 

How long do clients receive PRP services?

Clients receive services until reaching their treatment goals, generally between 12-24 months.

What does CARF accreditation mean?

The Commission on Accreditation of Rehabilitation Facilities, CARF International is an independent, nonprofit accreditor of health and human services in various areas including behavioral health. Maryland Wellness is CARF accredited. CARF accreditation ensures physicians are providing patients with care that meets internationally accepted standards; reinforces person-focused standards that emphasize an integrated and individualized approach to services and outcomes; establishes accountability to funding sources, referral agencies, and the community of a commitment to quality; and provides guidance for responsible management and professional growth of personnel.

What if I am unable to pay my co-pay, co-insurance or deductibles?

No one will be denied access to services due to the inability to pay.

There is a discounted/sliding scale fee schedule available based on family size and income.

What is your Non-Discrimination Policy?

Maryland Wellness will not discriminate in the provision of services to an individual:

  • Because the individual is unable to pay for services;
  • Because payment for those services would be made under Medicare, Medicaid, or the hildren Health Insurance Program
    (CHIP); or
  • Based upon the individual’s race, color, sex, national origin,
    disability, religion, age, sexual orientation, or gender identity.
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Success Story

“Maryland Wellness is great!!! The staff really helped me and my daughter get settled into our new home and school. I’m a single mother and I struggled with transportation and housing. With the help of my counselor, I was able to get to my destinations and became stress free about my housing!”

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“I have received positive feedback from clients that have been referred to your organization.”
– Partner
“It is a very good program, and the staff are nice and very helpful… they have helped me branch out of my comfort zone. They are always there when I need help or even just a quick check in. Thanks for helping me find my true self and helping me along my journey.”
– X.F., Baltimore
“My PRP worker has been very helpful and has taught me how to better myself and take care of my children. She also helped me do the things I needed to do to regain custody of my son.”
– T.M., Waldorf
“I absolutely felt 100% at ease talking. I’m so happy that I’ve found this place.”
– Anonymous

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